How long does setup take?

Most businesses are fully set up and live within 48 hours. More complex setups may take a few days. This includes building your custom AI receptionist, configuring your dashboard, importing contacts, and thorough testing.

Can I keep my existing phone number?

Yes. We set up call forwarding from your existing number so when you miss a call, it's automatically handled by your AI receptionist. Customers call the same number they always have.

What happens when the AI answers a call?

Your AI receptionist answers with a custom greeting using your business name. It can answer questions about your services, check calendar availability, book appointments, collect customer details, and send text follow-ups. You get an instant notification with the full call summary.

🚀 Now Live — Built for UK Trades & Services

Run Your Entire Business
From One Dashboard

AI receptionist, CRM, invoicing, booking, reviews, and campaigns — all in one platform built for UK trades and service businesses.

Get in Touch See All Features

Plumber using Always In platform on tablet

Mechanic managing bookings with Always In

Salon owner using Always In business dashboard

Electrician running business with Always In

Business owner relaxing while Always In handles calls

Plumbers & HVAC

Emergency call-outs handled 24/7. Your AI books every lead while you're on the job.

Enterprise-Grade AI

UK Phone Numbers

Secure Payments

Google Reviews

GDPR Compliant

The Platform

Everything You Need to Grow

Stop juggling 6 different apps. Always In brings your calls, messages, bookings, invoices, reviews, and marketing into one place.

AI Voice Receptionist

Your 24/7 AI answers calls with a human-like UK accent. Qualifies leads, books appointments, and sends follow-ups — so you never miss a job.

Hear a Sample Call 0:00 / 0:00

Unified Inbox

SMS, WhatsApp, Facebook, and Instagram messages — all in one conversation thread. Reply from one place, never miss a message.

Smart CRM & Pipeline

Track every lead from first contact to closed deal. Visual pipeline, contact history, tags, and notes — all without spreadsheets.

Booking & Invoicing

Online booking page, calendar management, deposit collection via Stripe, and professional invoicing — all built in.

More Than Just Calls

Your Complete Business Platform

From the first phone call to the 5-star review — manage your entire customer journey from one dashboard.

Voice AI

24/7 AI receptionist answers calls, qualifies leads, books appointments, and sends missed-call text-backs.

Inbox & Messaging

Every conversation in one place. SMS, WhatsApp, Facebook Messenger, and Instagram DMs unified.

Calendar & Booking

Online booking page for your website. Customers self-book, you collect deposits via Stripe automatically.

Pipeline & CRM

Visual sales pipeline with drag-and-drop stages. Full contact database with history, notes, and tags.

Reviews & Reputation

Auto-request Google reviews after each job. AI writes personalised responses to every review.

Campaigns & Social

Email and SMS marketing campaigns. Schedule posts to Facebook, Instagram, and Google Business.

See All Features & Pricing

Get Started

We Build It. You Run It.

We handle the entire setup. You tell us what you need — we build your custom AI assistant and configure your platform.

Tell Us About Your Business

Get in touch and share your services, hours, FAQs, and how you want calls handled. We take it from there.

We Build & Test

Our team builds your custom AI assistant, configures your platform, and thoroughly tests everything. Usually ready in as little as 48 hours.

Go Live

We connect your phone number, flip the switch, and your AI receptionist starts handling calls. You manage everything from your dashboard.

Common Questions

Frequently Asked Questions

Everything you need to know about Always In and how it works for your business.

Always In is an all-in-one business platform built specifically for UK trades and service businesses. It combines an AI receptionist that answers calls 24/7, a CRM for managing customers, online booking, invoicing, review management, and marketing campaigns — all from one dashboard. We handle the entire setup so you can focus on your work.

Plans start from £249/month for the Essentials tier, which includes AI call handling, CRM, and basic features. The AI Employee tier at £449/month adds advanced features like AI voice, automation, marketing campaigns, and priority support. There are no setup fees — we build and configure everything for you. See our pricing page for full details.

Not at all. We handle the entire setup — from building your custom AI assistant to configuring your dashboard. You just tell us about your business, services, and how you want calls handled. The platform is designed to be as simple as using your phone.

Most businesses are fully set up and live within 48 hours. More complex setups may take a few days depending on requirements. This includes building your custom AI receptionist, configuring your dashboard, importing your contacts, and testing everything thoroughly before going live. We do all the heavy lifting.

For calls — yes. Set up a simple call divert (busy/no answer) on your existing mobile or landline and your customers never need to know anything changed. It's reversible in seconds.

For text messages (SMS & WhatsApp), we use a dedicated platform number. Outbound messages include your business name so customers always know it's you. If they reply, it comes straight into your Inbox. This is a telecom limitation — SMS can't be forwarded the same way calls can.

Your AI receptionist answers with a custom greeting using your business name. It can answer questions about your services, check your calendar availability, book appointments, collect customer details, and send a text follow-up — all while sounding natural. You get an instant notification with the full call summary in your dashboard.

Absolutely. Always In LTD is ICO registered (ZC080050) and fully GDPR compliant. All data is encrypted, stored securely, and we never share your customer information with third parties. You can read our full Privacy Policy and GDPR Compliance pages for details.

Ready to Run Your Business Smarter?

Join UK trades and service businesses getting set up with Always In to capture more leads, book more jobs, and grow their reputation.

Get in Touch

No commitment • Setup fee waived on annual plans • We build it for you

Run Your Entire Business From One Dashboard