Privacy Policy

Note: This is the user-friendly version. The full legally binding version is available on request.

1. Who We Are

We are Always In LTD (Company No. 16961026). We respect your privacy and are committed to protecting your personal data.

2. Data We Collect

• Contact Info: When you fill out a form (Name, Email, Phone).
• Usage Data: How you use our site (via Cookies).
• Call Data: If you call our AI agents, we record the call/transcript for service delivery.

3. How We Use It

• To provide our AI Receptionist services.
• To improve our AI models (anonymised).
• To send you service updates or marketing (you can opt-out anytime).

4. AI Disclosure

We use Artificial Intelligence (including Synthflow, OpenAI) to process voice calls and data. By using our services, you acknowledge that you may be speaking with an AI agent.

5. Sharing Data

We do not sell your data. We share it only with trusted processors who help run our business (e.g., Twilio for phones, Stripe for payments), all of whom are bound by strict confidentiality.

6. Your Rights

Under GDPR, you have the right to access, correct, or delete your data. To exercise these rights, email: office@alwaysin.uk.